
How Commenda uses Puzzle to scale global accounting without growing headcount.

Commenda is your global expansion partner that handles entity management, indirect tax, transfer pricing, and corporate reporting - consolidated into one platform, integrated with your ERP, across 74 countries. Today they serve over 500 clients, with a heavy concentration of US-based companies expanding globally.
When a company expands internationally, the accounting complexity multiplies fast: foreign entities, intercompany transfers, chart of accounts that don't match across jurisdictions, and reconciliations that span currencies and time zones.
Commenda was built to absorb that complexity for founders. But to do it, they needed accurate books first. And their US accounting operation was reaching its limits.
With 150 US clients requiring accounting and tax support, a team of 25 people, Commenda needed to scale without hiring. They tried QuickBooks and Xero automations. They evaluated other tools entering the accounting automation space. None met the requirements to support their clients.
"Our in-house accounting expert flagged a lot of cross-border nuances. Because all of our companies operate globally, matching the chart of accounts and reconciling everything across international entities was a huge headache." — Swastik Shrey, GM of Tax, Accounting & Transfer Pricing, Commenda
Commenda found what it needed in Puzzle. The implementation was simple: when a new client is onboarded to Commenda, they are simultaneously added to Puzzle in a white-label setup. The client logs in once, connects their modern financial stack (Mercury, Brex, Rippling, SaaS payroll tools), and the data begins flowing.
Because Puzzle is an AI-native ledger, it categorizes the high-volume, repetitive transactions, so the CPA reviews instead of enters. This allows the CPA to focus on review and accounting judgment.
"It takes little time for our CPA to go in and do all the categorization. Once he does that, we're basically 80 to 90% of the way there for the rest of the year." — Swastik Shrey
Commenda went further. Using their ERP integration tool, they integrated Puzzle directly into the Commenda platform. Now the cash flow statement, balance sheet, and P&L pull directly from Puzzle into the Commenda dashboard. Clients never log into Puzzle directly. They connect their accounts once and the books run in the background.
"All of the heavy lifting on accounting is done on Puzzle. Our customers log in once, do their integrations, and they never have to think about it again. The data syncs in real time. — Swastik Shrey
Puzzle takes the repetitive accounting work off the CPA's plate while keeping the accountant in control. For Commenda, that meant one CPA could support nearly 50 clients without adding headcount.
One CPA now handles nearly 50 clients at once, completing annual accounting for all of them in a span of just 15 to 20 days. What previously would have required additional hiring was completed in less than half the time.
Harvinder Kataria, Head of Tax and Accounting at Commenda, ran a direct comparison for a SaaS client with roughly 2,000 annual transactions. A close that traditionally took close to a full week came in under half the time on Puzzle.
"Puzzle's close checklist and reconciliation features are top notch. It's the biggest single time save." — Harvinder Kataria, Head of Tax and Accounting, Commenda
Beyond the software, Commenda also values the partnership. When their CPA encounters a new nuance or needs a feature, he requests it via Slack. The Puzzle team delivers a fix or a new feature, often telling them the feature was already in beta and their request accelerated the launch.
"Puzzle has developed the product around the real challenges of an accountant. It's not trying to replace an accountant, but help them scale, which is what we are using primarily." — Swastik Shrey
Discover Puzzle.io - the AI-native ledger built to save you time, enhance accuracy, and turn your financial data into actionable insights.
