End the Black Box: Explainable AI Accounting with Puzzle's Accuracy Reviews

AI Accounting That Doesn’t Guess — It Checks.

At Puzzle, our mission has never been to replace accountants — it’s to empower them with software that gets the details right, so they can focus on the work that matters most: serving clients and building enduring firms.That’s why we’re introducing Accuracy Reviews — a new feature that makes every AI-generated transaction explainable, auditable, and easy to review. It’s how we combine the speed of automation with the accuracy accountants can trust.

The Challenge: Automation Without Oversight

Tech-forward accounting firms know the promise and the pain of AI automation.Rules-based systems can only go so far. They automate some categorization, but they also create blind spots — miscoded transactions, silent overrides, or “automations” that no one understands after six months. Accountants have been forced to choose between efficiency and confidence. We believe you deserve both.

The Solution: Built-In Accuracy Reviews

Puzzle’s Accuracy Reviews layer gives accountants the best of both worlds: automation that never hides what it did.Here’s how it works:

• Every AI action is traceable. Each categorized transaction includes a clear “reasoning trail” — the data sources and logic Puzzle used to make the decision.
• The system flags uncertainty. When Puzzle isn’t sure, it tells you. You see exactly which entries need human review before close.
• Review mode built for teams. You can bulk-approve, filter by confidence level, and re-train the system instantly from your corrections.
• Provably accurate books. Each change is logged, timestamped, and auditable — a transparent history you can stand behind with clients or auditors.

The result: accountants stay in control, but without the hours of manual checking. You spend time reviewing insights, not chasing errors.

For Tech-Forward Firms, Accuracy Is the New Differentiator

Our fastest-growing partners — firms like Accountalent and Trivium — aren’t adopting AI to cut people; they’re adopting it to multiply impact per person. With Puzzle, those firms now process 98% of transactions automatically, freeing up hundreds of hours a month to focus on advisory work instead of reconciliation.

Accuracy Reviews builds on that foundation. It ensures automation never becomes a black box — giving firms a way to scale without sacrificing precision, trust, or client confidence.For accounting firms, this is the next step in the shift from compliance to continuous, technology-enabled accounting.

Why It Matters

• Firms scale faster. Automate 98% of work, review the 2% that matters.
• Clients trust the numbers. Every entry has a visible audit trail.
• Staff stay engaged. Less repetitive work, more advisory value.
• You stay ahead. Be the firm that uses AI responsibly — not recklessly.

Empower, Don’t Replace

We often hear the same concern: “Will AI replace accountants?” Our answer hasn’t changed — and Accuracy Reviews makes it clearer than ever. AI doesn’t replace professional judgment; it amplifies it. By showing its work, Puzzle’s Accounting AI earns your trust, not your skepticism. It’s automation that keeps accountants at the center of accounting.Try It TodayAccuracy Reviews are now live in all Puzzle firm accounts. If you’re ready to see how explainable AI and real-time automation can transform your workflow, schedule a demo or reach out through your firm dashboard.